Terms and Conditions

Effective Date: 6th January 2026

 

Welcome to WhiteLeaf Naturals  ("we", "our", "us"). These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

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1. ABOUT WHITELEAF NATURALS

 

WhiteLeaf Naturals Foods Ltd. is a wellness and food-processing company committed to producing high‑quality, natural, and plant‑based products. Our products are made from 100% natural ingredients and are designed to support general wellness, nutrition, and healthy living. We also work closely with underserved farmers and community-based growers across Nigeria.

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2. ELIGIBILITY

 

By using this website, you confirm that:You are at least 18 years old, or using the website under the supervision of a parent or legal guardian.You have the legal capacity to enter into a binding agreement.

 

3. PRODUCTS AND SERVICES

 

3.1 Nature of Products

 

All products sold by WhiteLeaf Naturals are: Herbal teas, wellness foods, and plant-based supplements intended for general wellness and nutritional support only. Not intended to diagnose, treat, cure, or prevent any disease. Information provided on our website is for educational and informational purposes and should not be considered medical advice.

 

3.2 Professional Advice

 

Always consult a qualified healthcare professional before using any herbal or wellness product, especially if you are: Pregnant or breastfeeding on medication, living with a medical condition.

 

4. ORDERS AND PAYMENTS

 

4.1 Order Acceptance

 

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, suspected fraudulent activity etc.

 

4.2 PRICING

 

All prices are listed in Nigerian Naira (₦) unless otherwise stated. Prices may change without prior notice. We are not liable for typographical errors in pricing or product descriptions.

 

4.3 PAYMENT

 

Payments must be made in full at the time of purchase using the payment methods provided on our website.

 

5. SHIPPING AND DELIVERY

 

Delivery timelines provided are estimates and may vary due to logistics, weather, or other factors beyond our control. WhiteLeaf Naturals is not responsible for delays caused by third-party delivery services. Risk of loss passes to you upon delivery of the product.

 

6. RETURNS AND REFUNDS

 

Due to the nature of our products: an opened or used food and wellness products cannot be returned for safety reasons. Refunds or replacements may be issued for damaged, defective, or incorrect items reported within 48 hours of delivery, with photographic evidence. Refund decisions are made at our discretion.

 

7. USE OF THE WEBSITE

 

You agree not to:  use the website for any unlawful purpose. Interfere with the security or functionality of the website, copy, reproduce, or exploit any content without written permission. All website content, including text, images, logos, and product descriptions, is the intellectual property of WhiteLeaf Naturals.

 

8. INTELLECTUAL PROPERTY

 

All content on this website is owned by or licensed to WhiteLeaf Naturals and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

 

9. USER ACCOUNTS (IF APPLICABLE)

 

If you create an account on our website: You are responsible for maintaining the confidentiality of your login details. You are responsible for all activities under your account. We reserve the right to suspend or terminate accounts that violate these terms.

 

10. HEALTH DISCLAIMER

 

Our products are based on natural remedies and nutritional principles. Individual results may vary. Statements on this website have not been evaluated by regulatory authorities as medical claims.

 

11. LIMITATION OF LIABILITY

 

To the fullest extent permitted by law: WhiteLeaf Naturals shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product purchased.

 

12. INDEMNIFICATION

 

You agree to indemnify and hold harmless WhiteLeaf Naturals, its directors, employees, partners, and affiliates from any claims, losses, or damages arising from your use of the website or violation of these terms.

 

13. REGULATORY COMPLIANCE

 

Our products are manufactured and distributed in compliance with applicable Nigerian regulations, including guidelines issued by the National Agency for Food and Drug Administration and Control (NAFDAC) where applicable.

 

14. THIRD‑PARTY LINKS

 

Our website may contain links to third‑party websites. We are not responsible for the content, policies, or practices of those websites.

 

15. CHANGES TO THESE TERMS

 

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised terms.

 

16. GOVERNING LAW

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These terms and conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

 

17. CONTACT INFORMATION

 

For questions or concerns about these terms, please contact:

WhiteLeaf Naturals Foods Ltd. 3BD, Bethel Estate, Opposite Proda, Emene Industrial Area, Enugu, Enugu State, Nigeria.

Website: www.whiteleafnaturals.com

Email: hello@whiteleafnaturals.com

By using this website, you acknowledge that you have read, understood, and agreed to these terms and conditions.

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